How Employee Perceived Organizational Support and the Mediation of Work Stress Can Reduce Voluntary Employees Turnover Level: A Case in Indonesia Private Organizations

Abstract

The present study was aimed to examine the relationship between perceived organizational support and turnover intention among employees in private sector. The study also focused on work stress as mediator in the relationship. The participants of this study were employees in garment industry. Data was collected through human resources manager and we get 215 useable responses. Results of the study revealed that employee perceived strong organizational support. They also experience low level of turnover intention. Employees experience medium to low level of work stress. Process Macro was used to identify the relation between variables and also to examine whether there is mediation or not. Current study used cross-sectional approach to highlight the existence of relationships between variables. It was found that perceived organizational support has significant negative effect on work stress and turnover intention. And work stress has positive effect on turnover intention. It proved that work stress played a mediation role on the relationship between perceived support and turnover intention. It is important for organization to provide adequate support for employees so they will experience less stress and will stay longer.

Keywords: Perceived organizational support, work stress, turnover intention.