Study of Conflict Management Skills: A Bridge between Multiple System for Meeting Industrial Excellence

Authors

  • Fathul Aminudin Aziz
  • Phong Thanh Nguyen
  • Quyen Le Hoang Thuy To Nguyen
  • Vy Dang Bich Huynh
  • K. Shankar

Abstract

Conflict management is the process of handling the different views or opinion from different parties and tries to convince them for a common solution. Occurring of such type of conflict is very common for every organization. There are many ways by which these can be resolved. The conflict management plays an very important role for the growth of any industry. The most important point for consideration is to listen the negative and positive sides. Once both sides gave their points regarding the problem. It should be tried to convince the negative side for the most continent solution and make agree to all the parties for the common solution. The concerns should be trained for the patient management and listening skills. When such situations occurs it is very important to keep calm down and try to control the emotions. There are several ways to resolve the conflict such as try to establish an communication medium for the dispute. Just listen the person without interrupting him and try to get the solution.

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Published

2019-11-25

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Section

Articles