The Job Identity of Health Insurance Review Nurses in South Korea

Authors

  • Seongheui Kim

Abstract

The purpose of this study is to explore and describe the job identity of health insurance review nurses working at medical institutions in South Korea. This study is a qualitative research using focus group interviews. The subjects were 10 nurses working in the insurance review department of 3 senior general hospitals in Seoul and Gyeonggi-do, South Korea. The continuous comparative analysis method, proposed by Strauss and Corbin, was used to analyze the data. As a result, the core category representing the job identity of the health insurance review nurses was ‘standing alone as a nurse specialist in a fenceless position’. It was confirmed that health insurance review nurses are experiencing a variety of role burdens and confusion about job identity. It is necessary to establish a system that guarantees their status so that insurance review nurses fulfil their roles with satisfaction and pride. This study provides a foundation for supplementing the system for securing their professionalism, and contribute to job development based on their experiences in South Korea.

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Published

2020-05-17

Issue

Section

Articles