The Relationship Between Knowledge Management, Organizational Culture, and Organizational Performance

Abstract

The present study puts forward a model that examines of knowledge management, organizational culture, and organizational performance in the transportation sector, especially (Ministry of Transportation, and Al Hejaz Railway) in Jordan. The researcher distributed (196) questionnaires all top managers By this model, it intends to explore the effects of knowledge management on organizational culture and the effects of knowledge management on organizational performance and the mediating effect of organizational culture on the relationship between knowledge management and organizational performance. this study is competent to scientifically persuade the Jordanian business managers, especially Al Hejaz railway managers, that introducing (KM) is essential but not sufficient step to gain the desired level of performance unless supported by the (OC) focus, The research applies Smart PLS for data analysis, with 179 respondents. The results display several facts. First, knowledge management has a positive effect on organizational culture. Second, while knowledge management has a positive effect on organizational performance. third, the mediating of organizational culture does not significantly affect on the relationship between knowledge management and organizational performance.