Competency Mapping: Skill Gap Analysis for the Employees in a Logistics Company in Tamil Nadu, India

Abstract

                For a specific job or work, there is a requirement of different competencies to make a job simple and valuable. This study focus on finding the knowledge gap between existing and required level of employee competencies in logistics industry and provide required training for the Employees. The main objective is to develop a competency framework for the company. Each of the workers from different departments in the organization were considered for the assessment process. Data was gathered through a questionnaire method and 360-degree feedback model is used to get ratings from the Employees. The main factors selected for estimating competencies are Functional, managerial, technical and personnel. From the research, it is found that all four competencies have a major impact on organization effectiveness. In TLX tech all employees have good functional knowledge. The skill gap is present in technical and personnel competencies. Most of the employees are lack in team transparency and integrity. The implications are, Skill mapping must be done for every six months in order to examine the competency level of the employees. This will help the employees to improve their performance level and also it can help the employers to adjust the existing or new resources based on the job requirements.