The Development of Project Planning and Controlling Management in Banking Real Estate Project Based On PMBOK 2017 to Improve Time Performance. (Case Study in XYZ Bank RBB Relocation Project)

Abstract

Delay is a problem that often occurs in the construction project. Project delays also occur in the relocation project at XYZ Bank which caused a delay in branch operations at the new place. According to XYZ Bank's project data for 2018, there were 58% of the relocation projects that delays in completion. And in 2019, the delays ratio increase to 79%. Delays can be caused by ineffective planning or poor project control. This research was conducted to find the strategy and to develop planning and project control procedures to improve the time performance of the relocation project at XYZ Bank. The method used in this research is case study and survey of respondents. Statistical analysis and risk analysis are used to find the level of risk in the planning and control process that affects to time performance. Then the preventive and corrective responses to the most dominant risks are formulated. From this study it is known that the most influential risk to the time performance of the RBB relocation project at XYZ Bank is in project planning and control related to integration management, scope management, time management, cost management, and project communication management. Then from the recommendations of risk response activities, planning and project control procedures were developed based on PMBOK 2017 (Project Management Body of Knowledge) to improve the time performance of the Relocation RBB Project at XYZ Bank as the result of this study.