A Holistic Research on Facets of E-Banking Quality and its Aftermath on Customer Satisfaction with Reference to South India’s Manchester City

Authors

  • Mary Saranya. J
  • Abirami. V

Abstract

“Customer Satisfaction” the cliché is inevitable for prolonged survival of any firm. In the contemporary global scenario, technical dexterity embraces E Banking services and bolsters the inclusive growth of technology bound banking system. The assortment available in technology encircled banking system is imperative for all levels of customers.  An Fool proof and impeccable technology bound banking system is the need of the hour in the racing world and the perennial system of banking tends to be obsolete nowadays. The requisite of the study is to cognizance the quality of e-banking and the affinity between the duo factors the customer and bank. The research spotlights on divulging the e service quality and to measure customer mindset on specific spheres of e banking.

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Published

2019-12-23

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Section

Articles