An Exploration of Managerial Competency in a Public University: A Qualitative Finding of Training Needs Assessment

Abstract

Training needs assessment has remained a significant point of interest for many decades as it is vital for developing appropriate training and development programmein anyorganization.  Similar to other organizations academic institutions including public universities have concerns on selecting the right person for the right training programme, the training needs assessment is an essential step to develop an effective training programme. This study aims to assess the training needs of Assistant Registrar in a public university, which focus is given on identifying competencies level and prioritizing training needs among them.  Data was collected using face-to-face interview with seven university’s head of departments.  The research findings show that the training needs` assessment could be used as an effective entity for identifying management competency and appropriate training programme for Assistant Registrars. It could facilitate university in prioritizing training programmes based on their current situation of competencies and performance achievement.