Analysis of Factors Affecting the Acceptance of E-HRM Management System: A Case Study of UK Banking Sector

Abstract

The aim of this research paper to assess the factors influencing the acceptance and effectiveness of EHRM in banking sector of UK. This study has followed quantitative method where survey questionnaire was used as the instrument to collect data from 200 employees and managers working in the banking industry of UK. The research model has considered the internal process of mediating variable, source factors, message factors, and audience factors as independent variables and communication effects as dependent variable. In order to test the model, smart PLS has been used where confirmatory factor analysis (CFA) was used as the technique. The outcomes of this research suggests directly only source factors tend to impact the communication, however, message factors and audience factors do not have a direct relationship with the communication. It is also apparent from the table that source factors do not have a significant impact on internal processes of an organization however, audience factors and message factors do have an impact on the internal processes. Lastly, the above table suggests that internal processes mediates the relationship of message factors, audience factors, and source factors with the communication effects.