Customer Perception Online Food Delivery Sector

Authors

  • Sunita N. Dhote
  • Ritwik C. Joshi
  • Satyajit S. Uparkar

Abstract

In the present era of fast world, Indians are becoming more foodies. In India, Food Services emerge as a important segment in Indian economy. The facts and figures from the available literature provides a stand for the potential in the sector of Food Services. The objective of this research work is to understand the level of customer satisfaction in the online food delivery aggregator. A sample survey of 85 respondents of the Nagpur region  has been analyzed  on various dimensions customer perceptionfor the Online Food Delivery Sector. Thus this research work is an attempt to find out the key factors which can increase the business segment of Online Food Delivery Sector.

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Published

2020-01-31

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Section

Articles