Effects of Proactive Personality, Transformational Leadership and Perceived Organizational Support on Employee Creativity: The Role of Work Meaning as a mediating variable

Abstract

This study aims to examine the effect of proactive personality, transformational leadership and perceived organizational support (POS) on employee creativity in the hospitality industry. In addition, this study wants to examine the meaning of work as a mediating variable of the effect of proactive personality, transformational leadership and perceived organizational support on employee creativity. This research was conducted using a survey method through questionnaires to hotel frontliner employees in 3 to 5 star hotels in the cities of Surakarta and Semarang, Central Java, Indonesia. Purposive Sampling is applied to select the sample by selecting employees who have worked for 3 months with the current leader or in the current job so they can provide answers in accordance with what is felt. Of the 350 questionnaires distributed, 302 were returned, of which only 291 were completed properly and viable for use in the research then processed with PLS. The results show that proactive personality, transformational leadership and POS directly influence employee creativity. In addition this study found that the meaning of work mediates the influence of proactive personality, transformational leadership and POS on employee creativity. These results indicate that organizational factors such as transformational leadership and POS can increase the creativity of hotel employees that are needed to provide excellent service for customers. In addition, the study found that employee creativity can be improved by influencing proactive personality, transformational leadership and POS through the meaning of work.