Empirical Investigation of CCTV Surveillance System Effectiveness in Crime Prevention in The United Arab Emirates Public Agencies


  • Abdulla Salem Al Ashkhari, Norain Ismail


This study examines the factors that influence CCTV surveillance system effectiveness in crime prevention in UAE region and among public agencies. With the advent of technology and the possible outcomes that can be gained from such CCTV system implementation in many countries have triggered much attention to be further investigated. Furthermore, this study also examines the impact of, location, institutional framework, social value, policy, centralized monitoring system, technical capacity, authority control, and privacy. This study uses an integrated model in order to examine the impact of those factors of CCTV system effectiveness, and subsequently the impact on the crime prevention. This study used a mixed method in order to achieve the objectives of this study for the quantitative method was mainly random sampling from city surveillance management in Abu Dhabi and surveyed to 480 integrators that qualified to install CCTV across city of Abu Dhabi with valid responses of 428. Data was collected and the statistical analysis and interview were carried out in order to analyze the relationship formed in the framework. SmartPLS was used in order to interpret and explain the relations among the selected factors and also test the hypotheses. Empirical results derived from the survey bring to notice that the selected variables were significantly correlated and impact towards more effective use of the CCTV system. The respondents confirmed that timely response from Abu Dhabi monitoring & Control Center for any technical clarification and the standards provided by the authority increases CCTV effectiveness.