A Review of Factors Associated with Medical Tourism Industrial Management

Authors

  • Monika Gupta
  • Rajnish Shukla
  • Vishal Soni

Abstract

The term “Medical tourism” describes the process of travelling outside the residential country for receiving the medical treatment. More specifically, the term is referred to the travelling of the patients from the less developed countries to the developed countries for pursuing the medical treatment which are not available in the country in which they resides. In recent years, the patients are seeking for the healthcare services which can be offered at low prices, so they travel from richer to less developed countries. This paper reviews the growth of medical tourism companies and its factors influencing the management which includes the challenges face by the representatives in the medical tourism companies, maintaining standards of healthcare services, organizing training and certification programs of medical tourism agent, cost and service quality factors.

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Published

2020-01-18

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Section

Articles