Management Structural Reviewer of Performance Efficiency by Head of Administration Officer of Islamic Senior High School in Lampung Province

Authors

  • Gidayani

Abstract

"Kinerja" is abbreviation for working energy kinetics whose equivalent in English is performance.The term performance is often translated in Indonesian as "performa".Also said by Wirawan, that the meaning of performance is the output produced by the functions or indicators of a work or a profession in a certain time.The performance in question  according that Wirawan is oriented to the outcome of a good work done by workers who are based on certain skills (profession) and work without being based on the work with expertise. Advantages of Wirawan in the disclosure of its definition is to uncover workers who are skilled (workers who have expertise) and workers as usual without being based on certain skills. In other words performance is the appearance of the work of personnel both quality and quantity in an organization. Performance can be an individual or group appearance. The purpose of the research in this journal is to know the work of the administrative officer in the MAN of Lampung province to know how to improve the performance of Administration officer in MAN Lampung province and to know what are the obstacles in running the performance of employees in the MAN Lampung province.The research was focused on: "Management of administration performance in the administrative service in MAN in Lampung province". The focus of the research can be examined through the following research questions: (1) How is the planning of the performance in financial administration service in Public Madrasah Aliyah Lampung province? (2) How is the communication performance in the financial administration service in Public Madrasah Aliyah Lampung province? (3) How is the evaluation of the performance in the financial administration service in Public Madrasah Aliyah Lampung province? (4) How to develop the administrative's performance in the financial administration service in Public Madrasah Aliyah. This research aims to uncover the facts objectively about the management of the administration's performance in the financial administrative service in the MAN of Lampung province. This can be known from the following aspects: (1) planning of the administration performance of the financial administration service in the province of Lampung, (2) the communication of the performance of the administration in the financial services in the Province of Lampung, (3) evaluation of the performance of the administration in the service of financial administration in the MAN of Lampung province , (4) development of performance of administration in administration performance in MAN of Lampung Province. The approach used in the research in this journal is qualitative using a qualitative descriptive approach. The subject in this study is the principal, the head of administration, teachers and students. Research data collection techniques are using interviews, observations and documentation.The results of this study indicate that (a) the Planning of administrative performance in the  Financial Administration Service has been in accordance with the mechanism in arrange the planning performance management, (b) the communication of the performance of the administration in the Financial Administration service has a managerial competence with its style so that it can improve the performance of the administrative staff who serve the financial administration, (c) evaluation of the performance of administration in the financial administrative services to the supervision to evaluate the quality of work of the administration in the financial services to the  head of administration, (d) the development of the performance of the administration in the financial services conducted through the motivation to improve knowledge through formal education and training held by the Ministry of Religious Affairs. Head of administration of MAN Lampung Province has shown good work in providing services, however not yet 100% but approximately 90% already working provide good service for the satisfaction of teachers, students or interested parties. For example, work on assignments and requests according to what is commanded. Administrative officers have many ways that can be done in improving performance, especially in providing services such as improving existing skills by providing and involving employees in all forms of training. Constraints faced at the time of providing services, lack of the responsiveness of employees in understanding the psychology of consumers, the number of workloads that run with a little short time and the slow response that is shown by consumers when the administration officers explain what they need.

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Published

2020-06-12

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