The Barriers in Lean Healthcare Implementation

Authors

  • M D Mohd Amran
  • Fatihhi Januddi
  • S. Nuraina
  • A.W. Mohamad Ikbar
  • S. Khairanum

Abstract

Lean is about optimization of a process by eliminating waste that exists in a process. Recently, the lean improvement initiative has been adopted in the service sector such as healthcare that provides services towards a public community which is known as lean healthcare. Lean healthcare is the application of “lean” ideas in the healthcare system to minimize waste in every process, procedure, and task through an ongoing system of improvement. This research identified the factors leading to the barriers in implementing lean in healthcare. A better understanding of lean methodology is significant to assure the victory of the lean implementation process in the healthcare sector. The study is conducted at one government service sector located in the southern region of peninsular Malaysia namely Hospital Sultan Ismail Johor Bahru. 28 factors of barrier in lean healthcare implementation discover from the findings of the literature review. However, 136 respondents agreed that there 23 barriers in Lean Healthcare implementation at Hospital Sultan Ismail in Johor Bahru. The finding of this research is significant to deliver the knowledge on what hindering the implementation of lean in healthcare sector. It can be used as a guidance to make sure that the implementation of lean in healthcare sector can be successful. 

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Published

2020-01-11

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Articles