Critical Success Factors Maintenance Strategy in Industry for Technical Vocational Education Training Institute

Abstract

Critical success factors in maintenance strategy for many industries have been identified in many previous studies. Since many industrial activities also are operated in TVET although in small scale, therefore these critical success factors could be adopted for TVET institutions. In many cases, TVET institutions have not implemented yet a specific maintenance strategy for their student workshops. This could reduce equipment readiness and overall equipment effectiveness (OEE). This study aims to establish the critical success factors maintenance strategy for TVET institution in Malaysia. These strategic factors were initially determined by previous industry case studies. Then, these critical factors will be verified by TVET and industrial expert using the Delphi method. After the process of assessment, some of the critical factors from the industry will be discarded and a few other new factors will be included. In the end, seven critical success factors have been qualitatively deducted from the Delphi method. Four out of seven factors selected achieved more than 85% of Kendall’s W scale and the other three factors also gained more than 70% of Kendall’s W scale. This indicates that all seven critical success factors are considerably significant for TVET maintenance strategy.